Private & confidential

Video appointments

Self-pay and insured

Consultations in English, Cantonese & Mandarin

Privacy notice

Privacy notice

Last updated 26/09/2026 · Applies to this website and to patients of Mr Karl Pang’s private practice.

1. Who we are

Mr Karl Pang is the data controller for personal information collected through this website and his private practice. [Practice legal entity and ICO registration number to be confirmed.]

2. Information we collect

Contact details you give us, information about your health that you choose to share, appointment and payment details, and, with your consent, anonymous website analytics.

3. How we use it

To arrange and provide your care, communicate with you, process payments and insurance claims, and meet our legal and professional obligations. We do not use your information for marketing without your consent.

5. Sharing

With your consent, we share information with your GP, the hospital where you are seen, laboratories and your insurer. We never sell your information.

6. Retention

Medical records are kept for the periods set out in the NHS Records Management Code of Practice, normally eight years after your last contact.

7. Your rights

You can ask to see, correct or delete your information, or object to how it is used. Contact the practice to make a request; we will respond within one month.

8. Cookies

Essential cookies are always on. Analytics and embedded content only load if you accept them, using the preferences below.

9. Contact and complaints

Contact the practice at info@drkarlpang.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.